Our contact details
The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We also receive personal information indirectly, from the following sources in the following scenarios:
We use the information that you have given us in order to get in touch about products you have told us you are interested in, or let you know about new services on offer, and to optimise this website to provide you with the best possible experience.
We do not share this information with other organisations or individuals, other than to arrange installers to visit your property to install purchased products, in which case we first collect your permission to do so.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
How we store your personal information
Your information is securely stored.
We keep your contact information indefinitely for the purposes of future servicing, maintenance and repairs.
Your data protection rights
Under data protection law, you have rights including:
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:
Information Commissioner's Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk